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Businiess name:
phresh spa salon
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Review by:
citysearch c.
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Review content:
I was excited for a change and made an appointment at the Phresh Spa salon today for both highlights and cut my hair. I stated I would like to ""lighten"" my hair upon arrival. However, the stylist (who was very sweet, but apparently has not had much training) went over and over how she would like to put in low lights. I initially said no, but finally said, O.K, as long as my hair was ""lightened"". Unfortunately, my hair was darkened instead (confirmed by husband and friends who stated ""oh, so you decided to darkened your hair?""). But, this wasn?t the worst part. She then demolished the hair cut. Even with help of a more experienced personal, she could not follow suggestions - the haircut was horrendous. I finally asked her to stop after she cut the layers too short and then tried using thinning shears to thin out the top layers to make it look better, but instead kept thinning the bottom layers-even after I asked her to stop! She cut my hair two inches shorter than we agreed and it is so thin on the bottom it looks like my hair has fallen out (and I have thick hair!).\r
I have sent the salon a recommendation that they have someone with more experience assist those who are less experienced in their role at least initially until you can verify their abilities. As I do not blame the stylist, as she was very sweet and appeared to really be trying to do a great job. This is a system issue, the girl was just lacking in training and experience.\r
Otherwise, I thought the location and establishment was very cute; I just could not recommend the salon and will warn others of this experience until I know this issue has been rectified.
Pros: Cute establishment and atmosphere
Cons: Untrained personal, you will not want to show your face in public after a hair cut!
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