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Businiess name:
Rosemont Apartments
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Review by:
citysearch c.
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Review content:
Rosemont Apartments has new ownership and the new management team is pathetic. They are doing some construction upgrades and are causing more problems than they seem to be correcting. The wonderful maintenance team is gone and has been replaced by outside contractors who have so far proven to be thieves and undependable companies who continually reset appointments week after week rather than attending to problems immediately. What was once a nice, quiet community has turned into an out of control incompetent nightmare. After recently experiencing a livingroom ceiling cave-in caused by workers leaving water running in the apartment above me, I now have mildew and mold growing on my carpets -- they came in and replaced the pad but put back down the stained and filthy carpet on top of the new pad! They keep telling me that someone is coming to clean the carpet but about a month has passed and the job is still incomplete. Looks like my sofa, leather ottoman, and expensive rug are ruined -- all smell like they are decaying. My furniture has been piled up in different rooms and the place has been a mess for weeks on end. All I get are empty promises for repair work and recently was told that they had no liability for the mess they created and ""that was what my renter's insurance was for"". They make you sign a contract that exempts them from any liability but the truth is you cannot create such a document that will stand up in a Court of Law in the State of Texas. It's a pain to have to take them to Court to make them do what is right but sometimes that's all you can do. The rent is very high, parking is a problem, and the gates are broken and stand wide open half the time. The only thing this place has going for it is location and I'm beginning to wonder if it's worth all the pain and suffering not to have to drive 5 minutes extra.
Pros: Location
Cons: New Ownership has brought in poor management team and pitiful maintenance
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