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Businiess name:
Southern Management Systems
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Review by:
citysearch c.
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Review content:
All I can Say is that I'm more than upset ! I called Southern Management to find out why they were on my credit report and it was a unbelievable experience. The women who answer the phone in the office, well I guess we'll call them secretary's were so rude with no work ethics. Robert Weaver told me because I did not give him my address that he could'nt help me out. I didnt mind giving out my address, but please explain to me a couple of things first. No one should feel safe just giving out personal information without validating thigs first.Especially when I call and everyoone sems to be unporfessional. He hung up the phone on me. I thought that was against the law to handle people like that ? Especially if I'm calling to handle something on my credit report. To make matters worse I called back after he hung up on me and the secretary did'nt make things any better for me. All I wanted at that moment was some help. I told her that I needed the number to their corporate office; she refused to give it to me. She asked me for my name as if Robert Weaver knew that I had called back to file a complaint. I told her that I did'nt want to give my name, and that all I wanted was the number to coroporate. I had never experienced nothing like this in my life ! When I originally placed the call the secretary told me that I had to leave my phone number before I could speak with a agent. I tried to go around that; When I refused she hung up on me. I called back and she answered again. I finally gave in and gave her my phone number for a agent to call me back. Robert Weaver returned my call and he handled me as if I was'nt humane. Rude is a under-statement !! I would'nt advise anyone to rent from Southern Management. I went on line to find a number to their corporate office. I was in total shock to see that other people had similar experinces and had written complaints about this company. Something seriously needs to be done about the professionalism this company lacks !
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