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Businiess name:
Fringe Salon
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Review by:
citysearch c.
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Review content:
I have been very excited to try Fringe Salon and when I saw a CBS Deal through Townhog for $200 Worth of service for $100, I immediately purchased it. I called Fringe to set up an appointment on 6/28 and told the receptionist that I had the certificate. As only 2 stylists at the salon were honoring the deal, I decided to wait for the owner, Chaya, to return from vacation and scheduled my appointment for 7/9. Longer then I wanted to wait for much needed highlights but based on the reviews I decided a ponytail for 2 weeks will work!
Today, 7/6, I received a call from Fringe CANCELLING my appointment. When I asked why I was told that since the CBS/ Townhog had not paid the owner, she was cancelling all certificate appointments. Aside from making her problem mine, she also has me scrambling to find an alternate place as I have an important event that night that I need my hair done for.
I asked the person calling me why I couldn't just pay full price for this appointment and use the certificate for follow up appointment, a business savvy offer I would think. I was given such attitude that it is now not even an option.
So, aside from being out $100 and in a panic to find another salon, I am very angry. Logic dictates that Fringe Salon had this promotion to drum up clients. Based on the caviler way I was treated I will never go here and recommend strongly that others heed this warning. Lack of respect for clients does not bode well for such a personal service.
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