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Businiess name:
Montgomery Inn at the Boathouse
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Review by:
citysearch c.
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Review content:
For Valentine's Day, my husband and I decided to enjoy the view and atmosphere down at the Boathouse. Yes, there are restaurants who's food we prefer, but you can't beat the view.\r
We attempted to make a reservation 2 weeks prior. We were told that they were only doing ""cal ahead seating."" Fine. We called at 5pm and were told that we would be seated about 9pm.\r
Upon our arrival, at 8:15, we discovered a line out the door and were told that walk-up or call ahead, it did not matter...get in the line. The line was over an hour long, only to get inside and be told it would be another 2+ hours for a table. They would not even let you in the building to use the bathroom while in line. For those familiar with the location, you know there aren't exactly other options.\r
This was THE single most ridiculous experience of my life! \r
Gregory family, I realize that things are tough right now. They are for all of us. If you cannot successfully manage to navigate the ""call ahead"" system....TAKE RESERVATIONS or only do 'first come, first serve'. Do not promise people, who are looking for a special evening out, something that you are obviously incapable of delivering!!! A responsible and competent management team would have realized by 5pm that you already had more people on the books than you were capable of serving. WHY KEEP TAKING NAMES??? Greed!\r
And to top off our great evening of NO DINNER, the valet people mis-tagged our car and we got to stand in the cold AGAIN for another 30 min.\r
Great Valentine's Day. Thanks
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