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Businiess name:
Salon JBU
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Review by:
citysearch c.
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Review content:
I have gone to JBU for about a year for my haircuts; my daughter had her hair fixed there for Prom - all great. Unfortunately, about 6 weeks ago, I was referred to Megan for color and the result has been disastrous. I wanted my haircolor to gradually be lightened through highlighting to become closer in color to my increasing grey roots in order to avoid the monthly root touch-up. Megan applied highlights but also used a color darker than my natural hair at the roots unbeknowst to me. When she removed the foil, she was as surprised as I was and made some indication that another stylist had advised her to use the darker color. Although at that moment it looked alright, it did not get me any closer to avoiding root touch-up monthly. Megan indicated we would see how the color grew out and correct if need be. \r
Five weeks later I again had the one-inch white roots with what looks as though a black Magic Marker had been used to draw a dark line between my roots and the rest of my hair. It took me three calls to get Megan to return my call. She was cool and unconcerned and left a message that I should call the receptionist and let the receptionist know what I was calling about. When I finally was able to connect with Megan, she admitted it would probably take at least two complete foils to correct the dark line and dark roots. In addition, she would make no price adjustment and instead was going to charge me the same $150 again. I am a single mom who works two jobs and am not able to afford $150.00 every six weeks. My recommendation is to avoid Megan’s handiwork at all costs. I would not have been so upset if she had owned her misjudgment in even the slightest way or shown any concern at all. Megan is unprofessional and incompetent at this stage of her career. \r
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