Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Big Tex Air Condition
|
|
Review by:
citysearch c.
|
|
Review content:
My AC broke on a Monday night and I called on a Tuesday morning - they were only able to get out to my house the next day. Granted, its 100 degrees and I only have the one unit. On Wednesday they only diagnosed the problem and ordered the part needed. It wouldn't come in for two days so I scheduled with the repairman for a Friday install. I was standing next to the repairman when he called to set up the Friday appt and was told it would definately be ready Friday. I called on Thursday afternoon to confirm a time for install for the next day and they weren't sure if the part had come in or if I had an appointment. I was told to call back in the morning.\r
I called Friday morning and they had no record of my installation appointment. They said they would work me in between 1pm and 5pm. Its now 4pm and they have been ""on their way"" for two hours. I have 20 people coming over tomorrow afternoon for a family's member's birthday - some of these people are coming in from out of town. \r
Their prices are very reasonable - but at this point I would have gladly paid more. I have been without AC for 5 days and counting. They seem to have a VERY LARGE problem with keeping track of their appointments.
Pros: Reasonable prices
Cons: Extremely unreliable, accept only cash or check
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|