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Businiess name:
Wholesale Parts Direct
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Review by:
citysearch c.
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Review content:
e-mails\r
No reply?\r
It's been 3 months I just had the 03 CRV looked at again, NOT by your dealership. No evident leaks. I have been checking the transmission level weekly since my oil change at First Texas. No loss of fluid. I have had to go under the hood more than usual and every time it irks me that I came within a car ride away of being taken for $400.00. It irks more so that you never replied. If that is how you treat loyal customers I will be sure to share my experience with other Honda owners.\r
\r
To: jimo@firsttexashonda.\r
Sent: Thursday, March 13, 2008 2:53:08 PM\r
Subject: Just FYI\r
\r
Dear mr. Olmstead \r
I brought my 03 CRV in for an oil change last month and would like to follow up. We have 98 and 03 both bought and serviced at your dealership. I have had 2 service incidents lately that concern me. One was about a year ago was regarding a an O2 sensor on the 03 going out a low mileage but after warranty, with out going into detail I did get that refunded from Honda after having it replace at your shop. I gave you the benefit of the doubt on that one.\r
The last incident concerns me. I brought the 03 in for an oil change I waited for it. I was told that I had a transmission leak. That it was leaking from both axle seals and that it would cost about $400 to replace both seals and that it could be done right away. I decline and said I would return. I was told that the fluid would be topped off and that I would be ok for few days. Again this car has 46k it seamed strange to me. \r
\r
I had the car checked a day later at Tarrytown Texaco, I have been doing buisness with them for 25yrs they found no leak. I looked at the seals myself while it was up ck no evidence of leakage? I had it checked month later still no leak the fluid level is has not moved. I am confused? \r
We do want to trade the 98 needless to say we are going to try Howdy Honda \r
I was also charged $70 and change for the oil change. Was the extra charge for the leak diagnosis?
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