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Businiess name:
Mac Auto Inc
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Review by:
citysearch c.
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Review content:
Bought a used 2003 Nissan Sentra in June 2009 for my son to get to work and school, cost $7,100 with a 3 year extended warranty. Got home first CD in the CD player was last, it never would come back out. Next, while on vacation in July 09 the car broke down. Had it towed for service and found the warranty would not cover the issue because of a simple missing bolt. Called owner of Mac Auto (Marty) who assured me he would get back to me reference warranty coverage. It is December and I am still waiting for that call. Now I said I bought a warranty which I did, and I bought the highest price most coverage warranty I could so I would not be nickel and dimed. At the time of purchase I was told that the warranty covered everyhting in the paperwork I was handed. Well come to find out there are other ""LEVELS"" of coverage in the paperwork which were not explained. I looked it over quickly and saw coverage for the major items of concern, they were there so I did not hesitate purchasing the warranty. Then I was told I did not purchase the level of warranty that covered everything in the papaerwork, talk about being mis-lead. Since that service $500 the car has been in for power steering and oil leaks. The power steering leak was suppose to be fixed when I took delivery of the car, I was told that leak destroyed the front control arm bushings $871 plus the power steering hoses $200. Now the check engine light is on. The Nissan service department tells me the motor and transmission appear to have been changed out being replaced by ""pick-a-part"" replacements. But the main problem is when this replacement happened the wiring harness was pulled so tight it is causing shorts in the main wiring harness and and computer, $3200. I was told by Mac Auto they do not check any of that out prior to the sale of their cars. ""We buy them and turn them."" I was told when I went back to Mac Auto my 2003 is in better shape now than when I purchased it and they will give me $2,000 in trade for a different car. Yes, I might not be able to sell this car, but the last thing I am going to do is ""BUSINESS"" with this used car dealer. Don't be a sucker like me. I just want to warn people of this used car dealership. The old cliche fits about used car salesmen there. I would have been better off buying a new KIA with a full warranty than to put any trust in these people. They will not help if there is any problem. Be very aware. I told them on my last visit how unhappy I was, did it make a difference, nope they got there money.
Pros: None I can think of
Cons: Once you are out the door, you are out the door - sucker
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