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Businiess name:
Thai Pepper Cuisine
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Review by:
citysearch c.
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Review content:
We had gone there a party of 8 and they told us 30 minutes wait time. So we decide to split up instead and just sit at *2 different tables*. We order the soup and the curries and all goes well till at the end of our dinner, my wife spots a piece of plastic in the curry!!! It was crumpled up thin plastic the size of a quarter!!! that was NOT ACCEPTABLE! \r
\r
Now THIS is the worst part (yea, believe it or not, what you read so far wasn't) After the manager spent 5 minutes justifying us giving the 18% gratuity, one of our buddy got upset and he raised his voice and demanded that we see his boss. At that point, they removed the gratuity but took BACK the curry they had reserved us (the one that had plastic in it, remember?!?). When we were outside bidding goodbyes, the 'boss' finally came out in the parking lot and said we should have tipped the manager MORE for his efforts as good will...that was RIDICULOUS! Our buddy who had yelled at that manager gave additional $5 bill to the boss as tip and asked him to leave us alone. Get this now...the boss TAKES the $5 bill and then tells us "" i have seen all your faces...I would like you to NOT come in my hotel again...you STUPID...you LOW"" (end quotes)
Pros: transparent service - with plastic in the food
Cons: force 18% gratuity as if its their right!
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