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Businiess name:
Super Silver
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Review by:
citysearch c.
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Review content:
This shop tarnishes the reputation of business on Pacific street. It was the worst experience buying jewelry my wife and I have ever had, and we will never go back! The shop owner offers service on par with that of a bar stool. And what's worse, they cheated us!!! \r
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They ""calibrate"" their scale right in front of the customers, but it is a sham! I am an engineer, so I had a problem when they used a 1000 gram weight to calibrate a scale for ~5 grams of jewelry. This is like calibrating your bathroom scale with a Ford F350. Completely meaningless and misleading.\r
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The accuracy of a scale changes over the range of measurement. So while I was satisfied that if I happened to be buying $10,000 worth of silver that day the scale would be accurate, I knew she was cheating me on the $40 worth of silver we were buying. I made a scene about it in the store until my wife became so embarrassed that I finally just choked it down. \r
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To placate us as we were paying, the shop owner said she'd give us a few dollars off. But then while the girl at the counter is punching it out on the calculator she quietly tells her to add 10% back onto the total!!! But the girl with the calculator is too dim to understand what she was supposed to do! It gets to the point where I am staring the shop owner in the eye while she explains how to properly rip off my wife and I to the girl at the counter, and my wife is so near the point of tears that I have to swallow it an pay anyway.\r
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Watching the shop owner and the girl at the counter try to discretely work this out was like watching two monkeys trying to #%&@ a football, and might even have been comical if not for my anger and my wife's embarrassment.\r
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This was shortly after they opened so they have likely improved the performance, but we will never be going back and I am looking into how to file a consumer affairs complaint.\r
Pros: Got rid of that pesky extra money in my pocket
Cons: They cheated us
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