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Businiess name:
Read's Automotive
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Review by:
citysearch c.
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Review content:
I moved to SW Austin and sought a close-by repair shop instead of using the Lexus dealer up north. I used Reads twice and needed to go back once because the engine light came on after they failed to connect a vacuum hose after an oil change. I got curious and looked at the details of the invoices and cost of parts. I took the part number from the Reads invoice for the Oxygen Sensor they replaced and found the same manufacturer part with the same corresponding part number on the web and in their store for $194.00 retail. Reads invoice charged me 281.50 for the same part. Reads stated he was entitled to a mark up on parts. I checked my Lexus invoices and found Reads shop cost to be 3% higher than the Lexus dealership. Reads charged me 87.50 over what the manufacturer sells the part for at retail and Reads must get their parts wholesale. Almost no one would know what this part cost or could calculate the markup that is hidden in a Reads invoice over the retail price. Buyers beware!
Pros: Friendly and convenient location to SW Austin
Cons: High parts prices and shop costs
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