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Businiess name:
Pinnacle Behavioral Health
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Review by:
citysearch c.
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Review content:
I would guess the team in this office were a bunch of high school kids if I did not know otherwise. The supervision/management of this pack of heathens must be poor to non-existent. I have a hard time understanding how a group of professionals could permit such behavior from their staff. Further, this is an office that provides psychiatric/counseling services. One would think the staff would be comprised of carefully chosen individuals with some training in this area. Maybe the docs don?t want to pay for that kind of staff. \r
I am familiar with Alice. I have had a couple of confrontations with her. When speaking with her, she left me no other alternative than to become firm with my words and tone. I don?t know whether she is overwhelmed, or simply inept. Insurance billing seems to be beyond her comprehension. \r
As for the remaining staff, I?ve not had lengthy conversations. I?ve only received grunts, and hm-hmm?s as ?you?re welcome.? Regardless, I try to remain polite and courteous. Sheesh?.and I?m the one that?s nuts!!! The staff should take advantage of their employer's services! \r
Pros: Doctors/counselors are great
Cons: Staff is a thumb's down
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