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Businiess name:
Acr Decorative Concrete
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Review by:
citysearch c.
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Review content:
Needed to edit this review. Had to ding them a star. As below we contracted with them to do some concrete work, and that is still OK, but I would not recommend them for landscaping, or in our case reseeding around their work and the whole yard. \r
We payed them to smooth out and reseed the areas that they damaged during the concrete work. They did part of this when the concrete work was done, planning to come back later and seed and straw over those areas. They also ran out of dirt for the job. \r
When they returned we also paid them to aerate the yard and overseed. \r
They did aerate, and reseed, but they never put more dirt down or any straw over the old or new areas.\r
I called them and got no response. \r
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So, concrete work is fine, but landscaping is questionable, and customer service is just not there.\r
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Needed new steps into a side room that was being remodeled so it met code. While contracting ACR, decided on replacing an old back patio and front steps and porch.\r
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Didn't really expect them to start on the job in January, but with the strange weather it worked out (the folks at ACR apparently plow snow in the winter and due to the weather they needed/wanted something to do).\r
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The job took longer than I expected it to, but that was not due to their work or work ethic, but my inexperience with how long it would take. It did not matter for this job, but perhaps a little more communication and customer education would have been in order.\r
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Back and side patios look great. Front walk and from porch look nice as well, though they seem a little slick when it rains and I am concerned about people slipping on them. All concrete was supposed to have a matte finish, and the side and back patios do, not quite so sure about the front though.\r
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Paid extra for them to smooth out and re-seed around the areas that got dug up and damaged during their work. Of course, this was still January and understandably they did not want to seed until the middle of March. Was a bit disappointed/weary to pay the full amount before all work was done, but they did come back and finish the job. Was also a little disappointed at how they left the front walk area (lots of concrete pieces left in the planting beds) when they first finished the job, but we contacted Frank Z and let him know and they cleaned it up when they came back to plant the grass seed. \r
Now we'll have to see how the grass seed grows. \r
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Over all their work seems to be well done and it looks nice. Can not really comment on the price as they were a recommended contractor and we did not bid out the job. I am happy with the work that they performed for the price.\r
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Frank commented that he prided himself at how clean they left the job site. While they were much much better than many construction workers we have hired in the past, with just a little more effort they could have been spectacular.
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