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Businiess name:
Glitz Bridal & Formalwear
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Review by:
citysearch c.
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Review content:
This was the worst experience I've ever had in a wedding. My friend chose Glitz because she knew the owner, ANN, who is extremely rude P.S. My friend had 5 bridesmaids..all of which have really busy lives. I talked with Ann several times, she was pressed for time and needed my measurements. Very abrasive in the way she handled me when I told her I couldn't get by there for measurements, but I would send her a rough estimate. Now I don't now my exact measurements, because I was a few months pregnant at the time..and growing. What I do know is that I've always been a size 10. Just to be safe I asked her to order me a size 14, and I would have it altered. She refused to order the size that I wanted, and insisted we go by my estimate measurements I had done by myself at home..which she said made me a size 22!!! I have never been a size 22 or anywhere near in my life! I tried to talk with her about this, and she was amazingly RUDE, just short of cussing I told her to order the dress(only because my friend the bride had enough stress)..and sure enough she ordered a size 22. When it came in not only did I pay too much for the dress, but the alterations which had to try to take the dress down 10 sizes!! Were more than the dress cost itself! I was not the only one who had this problem..ALL the other bridesmaids dresses were extremely to big as well. My dress never looked the same as the other girls, I had to wear a tank top under it during the wedding, and now I'm stuck with this unflattering dress that doesn't fit. Thanks, ANN..great customer service. Who cares if you ordered the dress a size 14 and it didn 't fit..it would still have been my responsibility to pay for the dress. I knew what size I was, clearly someone has ruined it for us all and now she can't trust people to tell her their correct size. I am getting married in December and wouldn't dream of using this company for my girls. Good luck, oh! and make sure you go in and have Ann measure you if you want them to order you the correct size
Cons: POOR customer service
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