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Businiess name:
Jeffrey's Manhattan Eyeland
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Review by:
citysearch c.
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Review content:
At first, Jeffrey will kill you with kindness, smile a lot, tell you about his 9/11 experience. He can be charming and, if he's in a good mood, he can even appear to bond with you!
Over time (15 years of patronizing his store), however, he will become impatient with you if you have any complaints about your glasses; as he becomes more and more defensive, he becomes more and more belligerent. Despite his claims to guarantee his work, nothing is ever his fault. We feel like we've been in an abused relationship and now we're glad we're out.
On top of Jeffrey's own defensive and belligerent behavior, his wife is downright nasty, and chimes in childish and offensive addenda such as ""the feeling is mutual,"" or ""good riddance."" My favorite experience, most recently, was when Jeffrey told me I was 'terrorizing' his staff by repeatedly requesting an explanation as to why my old glasses were returned to me with the coating stripped and cloudy. Uh, I wanted to know how it happened so I could decide whether I needed to get a new set of lenses so I could use these as back up glasses. This defensive rudeness is apparent across most reviews of Jeffrey's Eyeland.
Boris is lovely to deal with but we hope he finds another job.
We are easy going people who want to support local businesses, but we are outta here. You deserve better for your $1500.
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