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Businiess name:
Upper Crust Catering
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Review by:
citysearch c.
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Review content:
What we ordered and paid for was very different than what we got come wedding day. The ""fresh"" green beans that were served were old and out of a can - they had a grey tint to them and tasted disgusting. We paid for 100+ people to have servings of pasta w/ dinner and NO one received pasta. The sirloin was not warm and was over cooked. The caterers were given a list of names/tables and dinner choice (both in advance of the wedding and ON the wedding date) but they still went around asking our guests what they wanted to eat. The kids menu looked horrible (chicken fingers). We complained and we were told we'd get a refund of $200 - it's been over 4 weeks and we still haven't received our refund. They also put a hidden ""service charge"" in their estimate....no one would ever tell us what that was for. Overall, very bad experience. Don't use Upper Crust if you are looking for good, fresh, quality service and food.
Pros: they provide linens but at a cost
Cons: bad food, bad customer service, and bad buisness practices
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