Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bruce's Super Body Shop
|
|
Review by:
citysearch c.
|
|
Review content:
I bought a new car in April 2004. However, there were paint issues on the back bumper. The dealership outsourced the warranty work to ""Bruce's Body Shop."" ONE YEAR LATER (12/2005).........The paint on the bumper began to buckle. I took my car back to Bruces and had it painted again by Bruces. They gave me an old green Ford Taurus full of smoke and dirt to run errands. When I returned at the agreed upon time, the car was not ready. I waited, and waited and finally the gave me my car and had not even washed it. The manager said, it was because I was rushing him. But if somone tells me my car will be ready at a certain time, I expect it to be ready at that time. ONE YEAR LATER (07/2007)..........Same problem. I called to make an appt. to get the car looked at and the receptionist rushes me off the phone by saying, ""you don't need an appt., the manager is here everyday from 8-5. So one Monday morning I drop my car off, before the shop opens, and leave it to be looked at. I called the shop when they opened to insure they received the keys and to explain my problem. The receptionist acted as though it was a problem to leave the car and they said she couldn't find my keys. I called back. She had found the keys and put the manager on the phone. He was EXTREMELY RUDE AND SARCASTIC. His first words were ""The receptionist thought you need to talk to me."" I told him the issue and he said ""I can't get anybody to look at the car until tomorrow morning"" I said you can keep the car all week if you need to. He got smart and said ""I don't need it all week."" It is now Friday and they have just started working on my car. I picked the car up this evening and the problem still exists. I showed one of the workers and he said ""bring it back tuesday and we'll fix it"". WHY CAN'T THEY GET IT RIGHT? I'LL TELL YOU WHY...........INCOMPETENT!!!!
Cons: CUSTOMER SERVICE, MANAGEMENT, POOR PAINT JOB
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|