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This revivew is for Cappella Court's new location at 2424 Marsh Lane, Carrollton. \r
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If you have no need for true customer service, attention to detail and flexibility and simply want a venue to have a wedding ceremony and reception, you may like this place. Otherwise, please note the following review. Our daughter’s wedding was held on Friday, September 4, 2009, at 5:30 p.m.\r
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The food was decent in taste but was told (ahead of time) that it would be prepared at the Garland location and transported over because the kitchen was not up and running at the Carrollton site. We did the herb roasted chicken, asparagus and red potatoes. The asparagus was totally soft (mushy)--I assume because of the preparation and/or transport time.\r
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Be sure that you do not end up with the facility coordinator by the name of Teresa. She was basically useless. She was not at the rehearsal because she had another obligation. Mind you, the time and date of the rehearsal was dictated by the facility. On the day of the wedding, there was still setup that wasn't done. We had provided our requests ahead of time as they directed. I found out after the fact that Teresa snagged some of our groomsmen to place facility items prior to our ceremony! \r
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We had rehearsal the evening prior to the wedding. Fortunately, I drifted over to the ballroom to learn that a number of our requests were either not set up or set up incorrectly.\r
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One hour is allowed for your rehearsal. We had 1 1/2 hours prior to the ceremony for setup time. Typically, you get one hour. Fortunately, we had the additional 30 minutes because we were the only wedding in the Venetian ballroom that evening. Apparently, this is due to back-to-back rehearsals and/or weddings and/or sales time (venue viewing). We were very pushed for time for setup because we chose to dress the place up. If you like their basic presentation for the chapel foyer and ballroom table centerpieces, you may be fine. If you want to dress up the guest book sign-in table in the chapel foyer and/or add table favors, etc., you will need to work fast. The facility did not have table number stands so had to acquire those on my own. Mind you, all they do is weddings. We were told that only recently had someone asked for table number stands. We paid the extra $5 per person for the ""seated"" dinner. The plates were brought out without covers. We chose a red velvet flavored cake. It was not good at all and the icing tasted watered down—definitely was not cream cheese icing. They offer ficus trees for the ballroom which we were told have lights. Now looking at pictures, the lights were never plugged in, if they had lights. Our pictures only show green leaves with no lights on. They do not offer chair sashes if you have a desire for those.\r
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Also note that the chapel floors make for a lot of chair noise when it’s time for the bride to enter and your guests stand.\r
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For the $10K+ price we paid, I would recommend that you do your homework for other facilities. If you like simple and none of the things I mentioned above matter, perhaps it works as a one-stop shop. It was not a one-stop shop for us.\r
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I will say that Jennifer (day-to-day manager) and her husband were generally friendly. The limitations and inflexibility are probably attributed to the owner but not sure. \r
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