|
Review content:
Dr. Smith he doesn't care about you as a patient after he gets that $200+ initial visit fee. He also is rude, unprofessional and, in my opinion, misadvertises. Despite the fact that he works AT Lenscrafters in the MALL, he refuses to take anyone but initial visit patients on the weekend. I'm an attorney downtown with no car, working a ton of hours, and have no way to get all the way to Cambridgeside Galleria in the middle of the week. I went for months without contacts because he would not see me on the weekend after my initial appointment. When I explained that my husband is a doctor working 120 hours a week, with the car, and I work a ton downtown, his response was, and I quote, ""I work a lot, too. So what? Take a cab."" (I didn't take a cab, b/c Cambridgeside Galleria is far from downtown, and getting a cab back from there would be very hard. Cabs don't exactly frequent malls in the burbs. ) I understand that not all optometrists take appts on the weekend, but given that he is in the mall, and actually does take ""new"" appointments on the weekend, I think it is horrible that he doesn't make exceptions and doesn't post his policy in his office. I would never have come there if I would have known that, after pocketing my money for an initial appointment, he would no longer see me as a valuable patient and would not make a simple exception. When I asked him to make an exception, he said, ""You came on a Friday for your first appointment. Now see, you ARE able to come during the week, so this is your problem, not mine."" Yes, he spoke to me that way (and I explained that my first appt was during my vacation). He was not just unprofessional with me-- he was incredibly rude. I will tell everyone I know to avoid his office like the plague. When I told him he would lose me as a patient, he said that was fine by him. So, if you're considering him as a doctor, just know that he doesn't care about you as a patient after he gets that $200+ initial visit fee.
|