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Businiess name:
Tuckaway Animal Hospital
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Review by:
citysearch c.
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Review content:
We first visited Tuckaway Animal Hospital on Oct 22, 2010 for initial shots and skin problems for our dog Buddy. The veterinarian Dr. Angela Wedemayer said he showed signs of skin mites, but diagnosed him with a skin infection, and prescribed an antibiotic. We were also told to change his diet and purchase an oatmeal shampoo to treat the dandruff. \r
Two weeks later Buddy was scratching himself raw so we came back. Dr. Wedemayer still thought this was skin mites so she performed a skin scraping, which came back negative, but offered two types of ointment. We was told by purchasing the lot of medicine it would kill the mites, which we did we wanted to help our puppy. \r
Now the problems are only getting worse. I have done research which showed the skin mites run on a three week cycle; even if the medicine would have worked we were not given enough to kill the whole cycle. We called Tuckaway for help and have been given a run around for three weeks, told to call and speak to a supervisor, who could not be reached. Finally, a receptionist told us they would not help, not even a collar to make him stop scratching his face.\r
Today we took the dog to a new vet. We were told that none of the medicine would have ever fixed the problem, only delay the symptoms. In fact, the only medicine that will kill the mites and heel Buddy is a Mitaban dip which has to be given once a week for three weeks. This was never even suggested. \r
We are upset that we have spent nearly $170 for medicine that a veterinarian should know would never stop the problem. The worst of it all is that Tuckaway “diagnosed” Buddy, knowing that we would have to come back, charging more money. At what point does this stop? If the Matabin dip is the only treatment that would kill the mites and stop the problem, why were we never told this? It has been over two months, had the well known correct treatment been given from the start, my dog would be heeled by now. \r
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