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Businiess name:  Dell, Steven J, Md - Texan Eye Care
Review by:  citysearch c.
Review content: 
Short version: I went in, got a (bad) prescription, had glasses made (elsewhere), couldn't see, went back, was given the same (bad) prescription and told that it was the glasses, had new glasses made, still couldn't see, and got my eyes checked at Stars in Your Eyes, who gave me a wildly different prescription that works. Long version: I went in and got a prescription for glasses, had glasses made online and tried them for about a week, with no luck. I just couldn't see. I brought them in, and Texan Eye checked the lenses, said they matched the prescription, and that I should have another exam. So, I had another exam, where they gave me almost EXACTLY THE SAME PRESCRIPTION. We're talking within the margin of error of the test. Then they told me that I shouldn't have had glasses made online, and that I should have purchased them from Texan Eye. Well, I figured maybe they have a point; online glasses may not be the best solution. Eventually, I chose a new frame and had new glasses made to the prescription and STILL COULDN'T SEE. I'm furious at this point, but I give them the benefit of the doubt (they did check twice), so I went back to Gene Rogers (who is amazing) and had him check the lenses. They're perfect, and to the prescription. So I call Texan Eye to go back for another exam- they can't see me for a full week. I then realized I would be insane to go back to Texan Eye, who cannot accept that they gave me a bad prescription, and went to Stars in Your Eyes, who got me in within a couple hours. They were much better, and more importantly, were able to give me a good prescription! The prescription, when I took it back to Gene Rogers to change the lenses, was different enough that he called over everyone who works with him to see how badly Texan Eye dropped the ball. Not to mention, I never had to wait less than 45 minutes to see the doctor when I went to Texan Eye. If you're going to make an appointment, keep it, please.

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