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Businiess name:
Champps
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Review by:
citysearch c.
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Review content:
What a beautiful atmosphere...! Floor to ceiling windows, exceptional patio area, even the parking was great- but shouldn't the service reflect a positive image too??? After being Sat, Aylicia our server came over and greeted us about 10 minutes later. No greeting, no smile, no class. I asked for a water ""no ice"" she brings me ice water (had wisdom teeth pulled and I told her that). My date asks for a Vodka Collins, that tasted more like fermented sweet and sour then it did alcohol. No apology, not even comped off our tab, our server clearly knew that so far we had nothing but ""bad tastes in our mouths"". She blames the service on her bartender. My hamburger came with fries and 1 burnt chicken finger. Kudos on the burger, at least they did something right. I didn't know fries came with the chicken fingers now...? I understand accidents happen, but EXPEDITE the food before you bring it out to your customers! I love Champps, I am a regular at 3 of the other locations in the Twin Cities, I won't be a regular here. I can go anywhere for a good burger- heck, even Culvers. But I choose Champps for the service, selection and because it's a cut above the rest. Not Eden Prairie though, with a burger you get a side of attitude and the blamegame. BTW- Brandon the bartender gave me a hard time when I went to him for a martini, and told him about the poor service and gross cocktail, he blames it on me and my date saying that we are just too picky!!! My martini tasted great, but it was also almost $10.00- I think I will stick to my original hang out spots. Thanks Eden Priarie Champps for leaving a bad taste in my mouth. (i thought you were better than that).\r
Pros: Great sports bar and BUCKS
Cons: Bad attitudes, poor service and snobby staff
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