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Businiess name:
Bluewave Car Wash
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Review by:
citysearch c.
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Review content:
I took my new car in to get washed and waxed. When I picked it up there were scratches along the side of the door and the back of the car (I noticed that the rags they were using had been on the ground and think that little rocks on the rags may have been the culprit).
When I asked about it they pretended they had no idea what I was talking about and denied it. After leaving I also noticed that my floor mats were missing. I came back in to speak with the manager, who refused to look me in the eye and vehemently denied everything. I then spent 2 months attempting to get the owner on the phone. I spoke with the same receptionist numerous times and was never able to get in touch with anyone who could help deal with the issue. The damage they caused will cost me a new paint job and floor mats. Go elsewhere, these guys are horrible!
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