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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
Employees are rude and not honest. I don't know much about a car. But it doesn't mean that they can take advantage of me. My car couldn't start. I wanted them to check the battery. After I came back, she read a list of the problems of my car. I didn't understand. She was very unpatient to my questions. Finally, I gave up just asked her how much it could cost. She said about $90. To make sure, I asked again if $90 was for all. She said yes. The next day, when I picked up my car, they charged me $1000! They replaced everything old in my car! I said she told me $90 for all the day before. Employee 2 said $90 for diagnostics. I just had problem starting the car, I didn't ask for replacing the others. Employee 3 said everything had been done. After a half hour argument, they gave me 10% discount......
I have very poor knowledge of cars. I put all my trust on the professionals. This is what they taught me!
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