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Businiess name:
Quality Tune-Up Shops
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Review by:
citysearch c.
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Review content:
Okay, so here's my recent experience with this shop:
7/27/09
Pay $800 for Brakes and Car Door handle
Pick up car and about to leave when I notice the door frame a little loose. Also there are scratches in the tint. Also, there is another key because if I wanted to use the same key it would cost extra. This was not mentioned in the original estimate.
Ask Matt about the panel and someone from the shop says the clips broke. I was about to drive off this way.
Show him the scratch and he says he'll get it re-tinted for me. Also offers to get a different door handle for more money.
Matt says he couldn't get the part until the following week. We schedule for Friday and he was going to confirm on Thursday that the part came in and everything is fine.
8/6/09
No call on Thursday. Gave them a call in Thursday afternoon and he says the part still did not come in. Says for sure it'll be here that day and we reschedule for Monday AM.
8/10/09
Drive down from SF on Monday and Matt greets me saying that the technician that is to work on my car is not in.
8/12/09
Reschedules for Wednesday. They want $90 bucks for the difference for the handle as well as the trim on the outside of the handle.
Didn't do the tint, wants to either keep the car overnight or have me drive the car over to the tinting place in the AM. Only had to pay $55 bucks for the difference...thanks.
8/13/09
Finally got the tint done and never coming back to Quality Tune-Up again.
Pros: None.
Cons: Overpriced, Untrained, Dirty Greasy Hand Prints
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