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Businiess name:
Tierney & Co
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Review by:
citysearch c.
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Review content:
Do NOT use this company for anything. They have the worst customer service. I called to inquire on a previous tenant they had rented to. The receptionsist spoke to me in a very demeaning manor, said they did not have information on that property any longer and then HUNG UP on me. I called right back to ask what the name of the company was and she said I did not need to know that, and HUNG UP AGAIN! I called back, this time a man answered. I asked him regarding these actions of his employee and he basically defended this person saying that she had answered my question and that there was no more reason for us to be speaking. First of all they are in violation with the CA Department of Real Estate because they are required to keep records of any properties they manage for at least 3 years. They had managed this property just 2 years ago. Second, if they are going to speak to someone that they don't know so rudely, just imagine what kind of service you'll get if you are customer.
Cons: Great at Hanging Up on the Phone
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