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Businiess name:
J J Kelly Bridal & Formal Wear
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Review by:
citysearch c.
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Review content:
I ordered my bridesmaid dress through JJ Kelly. My sister is getting married in just a few weeks, and my dress was ordered 5 months ago. I have called them a few times to check on the status of the dress, and to get a definitive arrival date. I have explained to them SEVERAL times that I live in Alaska, and so I need the dress as fast as possible, because it has to be shipped to me for alterations before the wedding. Every time I spoke with someone, I was promised that my dress would be delivered on June 1. I was a little surprised that I did not recieve a call from them on the 1st telling me that my dress was in, so I could have my sister pick it up, and put it in the mail for me. I gave them a call the next day to see what was going on. I was told that my dress would be in ""within a few days."" While it was a bit inconvenient, I didn't worry too much and figured it would be in soon. It is now nearly 2 weeks later and I have been told that it could take ANOTHER 2 weeks before my dress will arrive there. This is BEYOND unacceptable. I paid extra money so the dress would be in by June 1, and now I have to sit here and wait while they take their sweet time. After reading reviews on here, I should have just bought a plane ticket to Seattle and bought my dress there. It would have been significantly more expensive, but at least I'd have my dress.
*Update- the dress finally came in today ( 5 days after it was ""overnighted"") The lady at the desk was BEYOND rude to my sister, and refused to take ANYTHING off of the price of the dress. This place is RUDE, unprofessional and only care about the bottom line: their pockets.
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