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Businiess name:
Grapes Of Wrath California
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Review by:
citysearch c.
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Review content:
What a CROCK!!! Totally unorganized and unprofessional. I called 2 weeks ahead to make an appointment to come meet with someone and do an initial consultation. I spoke with Dana the manager/owner. At the time she seemed a little flighty but I thought I would give them a chance. I called about half an hour before my appointment to confirm and get the address to where we were to be meeting and Dana asked if we had done a budget. A little peeved at her lack of knowledge (even though we had spoken at length and done an in depth discussion on the phone). She seemed to have no notes or no information about the client about to come in. When I arrived at the office Dana was sitting with another couple discussing wedding options. I was shocked. She asked us rudely who we were and if we had an appointment. When I explained we were her 12 o'clock who had called to confirm only 30 minutes earlier she embarrassingly admitted she thought the couple sitting with her was the couple on the phone even though I had again told her our names when I called...did she not ask this walk in couple there names??? Rather than asking these people to make an appointment for later she asked US to re-schedule.... Seriously, since when do you ask the person who made the appointment to re-schedule OVER the walk-in!!! When I explained that I had driven 90 MINUTES for this appointment she offered to let us go up to the reception hall on our own to look around as a wedding was currently being set up. The lack of organization made me go no further with this company. If you cant even get my initial appointment right on your calendar how can I put something as important and expensive as my wedding in their hands. Not to mention if it was my wedding I would not want people wandering around asking questions and interrupting the people who are supposed to be setting up my event, unsupervised. I am SORELY disappointed in this business and would definitely NOT recommend them to anyone looking for a caterer and reception venue.
Pros: Found out before it was too late and my wedding was ruined
Cons: Unprofessional, Unorganized, rude, flaky
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