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Businiess name:
Harborside Inn
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Review by:
citysearch c.
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Review content:
I looked online for a hotel close to the action, I was excited at first about my reservation, which I made over the phone. The hotel took down the wrong day for my reservation, charged my credit card, and then when I called to fix it, they had no record. They continually told me I was wrong. They can't work the credit card machine. Then when I requested a wake up call for 10:30am, I was shocked that they called at 7am. This was supposed to be a leisurely, romantic trip for my birthday and I was very dissappointed in the quality of service especially since we are paying about $200 a night. The rooms were cute and close to the action but after the experience at check in, not worth the effort. I would recommend considering another hotel with a better reputation.
Pros: Close to Fanuiel Hall
Cons: Service
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