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Businiess name:
Face & Facial Co
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Review by:
citysearch c.
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Review content:
DO NOT GO TO THIS SPA. You will end up paying for services not rendered. Not to mention there is no description of services or a published price list.
I do not need fancy music or furniture to be impressed by a spa. I do not need a fancy store front either, what I need is a fair value and this spa failed at delivering that.
My husband sent me to this spa to get a facial and any additional service I requested for my birthday. Awesome gift, right? Wrong. With his credit card number on file, the ""add-ons"" kept coming. A $30 nail polish change, a $65 10 minute foot massage with baby oil, a $32 eye brow wax to ""clean up the shape.""
First the facial was fantastic. However, the pressure I felt from the minute I walked through the door was unsettling. My husband had mentioned that he thought I might want a body scrub. However, when I said I did not feel comfortable because I was pregnant...Milla was angry. She told me she had 30 years of experience and had never heard of such a thing. This is when when the experience went down the toilet. She left the room, wrote up my bill and I left the spa feeling completely taken advantage of. I gave a tip based on the facial that I requested which was scoffed at my Milla. When I called later to inquire further about the breakdown of the charges, I was told I was cheap.
Milla even walked in on me using the restroom and told me it was no big deal she didn't mind!!! Umm....
The entire experience has been unsettling. I still feel uncomfortable about it.
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