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Businiess name:
Gwinnett Ob/Gyn Associates
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Review by:
citysearch c.
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Review content:
Start with the phone calls: a 15 minute hold to try and make an appointment. Then an average of 4 hours to get a call returned from the nurse desk. They have an answering system that tells you to call back during normal business hours is turned on 30 minutes early. And then the receptionist was very rude while I was trying to make an appointment.
Though the nurse was very nice when she called me back, though it may take a while to get a call back.
I've been there 3 times in the last month with wait times from 30 minutes - over an hour. The time it took over an hour after my appointment time to call me back when I got there 10 minutes early was when I was there to do an ultrasound and almost peed my pants because I needed a full bladder to get it done (the instructions were to drink 1 liter of water by and hour before your appointment time) and then had to wait.
However, Nurse Practitioners Ms. Freeman and Ms. Sells are very nice and helpful. Though, it has now been 15 days since I had my PAP test, and I STILL don't have my results.
Needless to say I am now looking for a new office to go to. Which is unfortunate that the nurse practitioners are so sweet at an office that bad.
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