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Businiess name:
Coleman's Studio
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Review by:
citysearch c.
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Review content:
Coleman's took a terrible picture of my child so he scheduled a retake when he took his order sheet back to school. Pictures were printed from original and not from retake. Coleman's said tough luck. You got what you paid for. Said ""We'll waive the late fee if you want to place another order"". I would not reccomend them to anyone. Kathy was not apologetic and did not show any inclination to help with the situation. All they want is your money, they don't care about your satisfaction. I was a professional photographer myself for 15 years and am appalled that they wouldn't offer to do a reprint at a discount or try to make some other arrangement to help out. It probably cost them less than $5 to print all the pictures I paid $43 for and they were not willing to bend at all. I HOPE THEY LOSE THEIR CONTRACT WITH THE SCHOOLS THEY SUPPOSEDLY SERVICE! THEY DON""T CARE ABOUT THEIR CUSTOMERS!!!!!
Cons: DON'T CARE ABOUT THE CUSTOMER
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