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Businiess name:
Marathon Grill-Sansom St
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Review by:
citysearch c.
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Review content:
I just went to this place today after researching it on Citysearch last night. It had a good menu and received some good reviews as a good brunch place so I thought I would take my family and try it out. I am now sorta regretting that decision. We arrived there about 11am and 2 of my family members went in ahead of my mom and I while we went to park the car. That took about 10-15 mins so we urged them to order while they waited for us. My mom and I ordered about 10 mins after my other family members and they still waited about 30 mins after we got there for their meals and we waited about 45 mins. And even after all of the waiting, my meal wasn't even prepared correctly and I was still missing a side dish. We complained to the waitress about the wait because everyone else around us, even those that came in after us, were receiving their food. She explained that there was not much that she could do about it because she had placed the order and it was now out of her hands but eventually she did get the manager to take care of things. In the end our entire meal was comped and that made up for some of the inconvenience but I would have never chosen to eat at this place had I known that it would have taken 45 mins to get the food. That was ridiculous! I would probably be willing to try another Marathon Grill location because the food was good, but I would never go back to this one or recommend it!
Pros: Good brunch; Comped check because of wait for food
Cons: Overcrowded and long wait for food
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