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Businiess name:
Cincinnati Bride
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Review by:
citysearch c.
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Review content:
Before you arrive at Wendy's Bridal in Kenwood, prepare yourself with some thick skin to deal with a rude staff that literally drips of condescension. I reluctantly purchased one bridesmaid dress from them because my sister fell in love with it. I then proceeded to order another dress a few weeks later from the Florence location, since I wasn't too eager to work with the Kenwood staff again, and it was a more convenient location for my bridesmaid. Well, I arrived to pick the first dress up, and it was cut from the wrong fabric. The staff was rude, (as to be expected at this point) and offered no apologies. They got a replacement dress shipped within two weeks but I was really disappointed in the ""customer service"" I received through the whole ordeal.
Pros: Decent selection
Cons: Condescending staff; horible customer service; no sense of urgency
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