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Businiess name:
Drs Bonded Collection Sys
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Review by:
citysearch c.
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Review content:
We bought our house over 3 years ago. The previous owner used a relocation company and a real estate broker to sell the house. There was an unpaid utility bill occurred during that period. The debtor was the broker company. We received the bill multiple times in the past. I called the company a year or two ago that this collection should go to the broker not us. I was told to ignore the letter so there was no issue then. But we received this letter again after we live in our house more than 3 years. I called the company again and was trying to explain to the lady that this letter should go to the broker company not to us. She said the collection was related to our address so it was ours. I was unhappy to hear that and thought she should not conclude that without fully understanding the situation. After I told her that the bill occurred before we bought the house. Then she yelled to me that I should not open the letter. I was very unhappy and raised my voice to explain that I used a letter opener opened all the mail then looked individually. She yelled me again and hung up my phone. I'd ask you, if she should first apologize to me for sending the letter to our address???
Actually the broker company is a very good reputation banker in this area. If the letter had gone to the right recipient, the debt (only over $200) would have been very easily collected. If a debt collection company could not handle such a simple and easy case for over three years, what can you expect if a complicated case?
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