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Businiess name:
Drs Bonded Collection Sys
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Review by:
citysearch c.
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Review content:
This company (if you call it that) are the worst people I have had to deal with in a long time! The representatives were extremely rude as well as the evening manager. They didn't want to help resolve the problem they just wanted money , by the way was already paid! The manager talked over me & then when I got a chance to talk he hung up on me! In my opinion...not very good customer service. They will never be able to collect when they treat people this way. They called to tell me I had 5 days (including the weekend as business days when insurance companies are closed as most businesses) to pay this debt or they were turning it over to the credit bureau. The next morning when I could get ahold of my insurance co. we had to get ahold of them by 3-way to resolve the problem & I still was told I had to write a letter to them stating to dispute the debt owed to them! There was nothing owed to them though!!! The representative was mad when my insurance co. told her she was going to file a complaint to the state regarding how rude , harrassing & WRONG they were to both of us! I really hope something is done to this company because it's not right how they treat people!
Cons: not helpful,make things as difficult as they could be
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