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Businiess name:
Alley's General Store
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Review by:
citysearch c.
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Review content:
I know this is a historic landmark and I have read the reviews, but avoid it at all costs. I went 2 times during my annual Martha's Vineyard vacation with my family and was treated so poorly that you would have thought my business was an inconvenience. The employees would rather chat amongst themselves then offer help to customers. When I asked a girl for help locating the appropriate size lid to cover my coffee, after several unsuccessful attempts of my own, the young girl curtly replied ""I know they fit, I used one this morning,"" and walked away. I also noticed that a woman in her 40's or so, who appeared to be the owner or manager, saw that I was looking for help but she too ignored me. I understand that tourists can sometimes be rude and annoying, but I don't think my request for a proper coffee lid was either. On my second visit, I stopped to use their ATM and was shorted $20. Once again I looked around for help, but was ignored even though the store was not busy at all and was well staffed. I decided to wait on line to get help from the girl at the counter. When I explained what had happened to her, she didn't even look up or say anything, but yelled to the woman who I assume to be the owner / manager. The manager was not at all apologetic and simply wrote the number of the bank in charge of the ATM for me to call. During this time my 10 year old daughter was with me. When we returned to the car she remarked how rude they were. She couldn't believe the way the girl at the counter didn't even respond to me. You know there is a problem when a 10 year old sees this as an inappropriate way to treat people. I was able to teach her a good lesson that day that even though they were not nice to us it's best to treat them respectfully. However, we would never return and advise others to do the same. If you need provisions, get them down-island or in Chilmark.
Cons: Rude. Seem to dislike tourists.
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