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Businiess name:
South Texas Appliance Repair
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Review by:
citysearch c.
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Review content:
I have never posted a review online before, but felt compelled to doing so after Lowe's arranged for STAR to come out and take a look at our washing machine. This company offers extremely poor customer service. The tech that came out insulted our intelligence and hardly opened the washing machine to make his assessment. He stated he would call the following day with an update - never happened. My husband called two days later and asked to speak to a manager. We discovered that the tech ""closed out"" the ticket and claimed the repair had been completed. I can't believe a company like Lowe's would use this awful repair service to help their customers. We have since complained to Lowe's and have been referred to another repair company.
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