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Businiess name:
Du-par's
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Review by:
citysearch c.
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Review content:
My husband and I stopped here for lunch with our 16 month old daughter on June 3, 2007. This is a definite ""diner/buyer beware"" review. We were so disturbed by our experience that we intend to write the corporate offices to file a formal complaint. Upon seating, we were subjected to waitstaff bickering over who was going to take what section. This continued consistently with, at one point, the two arguing at our table while our server was setting the drinks. Highly inappropriate, unprofessional and not the type of behavior that is ever acceptable. Even more ridiculous considering the prime and competitive LA location. I'm a local and I was horrified...I can only imagine what tourists to the Farmer's Market/Grove would have thought. We ordered our food and the children's chicken tenders meal for our daughter. When our meal arrived, my husband began cutting our daughter's chicken. The chicken was completely uncooked and pink on the interior. We were mortified. Keep in mind, this is the CHILDREN'S chicken meal. Uncooked poultry is dangerous, period. To have it on a self proclaimed ""child's plate"" is beyond comprehension. The average child would have simply picked up the chicken tender and began eating it. The only reason we discovered this Department of Health disaster was because our daughter's food still requires cutting in to bite size pieces. We immediately informed the waitstaff who took the food with little concern and told us a manager would be by. A manager never showed up; however, a man who didn't say one word to my husband or I came by to offer a balloon as if a balloon excuses serving a toddler raw poultry. The check arrived...full price. They had not even removed her meal. It has nothing to do with the price of the meal, but the complete lack of care/customer service. Completely ridiculous, infuriating and disappointing. Needless to say, we will never return and wouldn't think of recommending the ""remodeled"" Du-Par 's to anyone.
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