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Businiess name:
Common Ground Bar & Restaurant
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Review by:
citysearch c.
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Review content:
The bar and prices are fair/average. The down point are the downright cranky waitresses. They don't smile or provide good service. I understand that they are very busy but they are obviously angry about something and take it out on the customers. They make it their business to tell you off as if it gets their rocks off. I experienced this twice from the same waitress that is there on pub trivia night. Neither times did I do anything anything wrong. For example, I asked to close my tab and when I saw that she overcharged me I told her so. She is quick to a reply with a sarcastic ""I don't think so."" I don't like being ripped off so I tell her she's incorrect. She proceeds to tell me off for something I had no control over. Ultimately she refunded my money when she realized but didn't admit to being wrong. She continued to be sarcastic has if it was my fault she made the mistake. I appreciate the fact that she was stressed but there was no need to yell at me when I was polite about the whole matter. This person obviously has anger issues and it's a shame she works at such a great bar. Also, after observing her with other patrons, I noticed she is selectively polite with certain people. The fact that the ones she is good to those that tend to be her own ethnicity and the ones she is rude to tend to be a person of color may just be a coincidence. Needless to say, I will never be going back to that bar again until I hear she's quit or has been sacked. The service is horrible and I plan to tell all my friends and NYU students not to go there until the problem is fixed.
Pros: Good atmosphere and set up
Cons: Extremely terrible service
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