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Businiess name:  Pet Joy
Review by:  citysearch c.
Review content: 
My best friend told me about her recent experience and I was completely terrified by what she told me. She has been taking her cats to this groomer for a long time. She trusted them and thought they did a great job. On her last visit, their great job included cutting a chunk of her cat's ear off and cutting the cat's neck. She wasn't alerted to any of this until she noticed herself after taking the kitty home. He was acting funny and crying a lot. Apparently, instead of letting her know about what happened, the groomer had stuck some of his fur back onto his open wound to try to cover up the mistake. When my friend confronted the groomer, he told her that he had forgotten to tell her about what happened! How do you FORGet to tell someone that you cut their cat's ear off? That is just ridiculous. Not only that, he then went on and tried to blame my friend for having an unruly cat that didn't like males. IF YOU CANT HANDLE THE CAT CALL THE FREAKING OWNER. My friend then asked for the owner's number of which the groomer reluctantly gave up. The owner was of little help. She didn't even want to give my friend a refund for the hair cut. She let my friend know that she couldn't believe she had to deal with this when she was on vacation. She had to be talked into giving my friend a refund. This might be related on unrelated... A day after the grooming session of horror, my friend's cat was sent to the emergency animal hospital. There was blod in his urine. The vets need to do surgery immediately and say he has a 50% chance of survival. Little too concidental if you ask me. When did cutting hair become life threatening? If you love your pet and I am complete sure you do. DO NOT TAKE THEM TO THIS SHADY ESTABLISHMENT Pros: nothing Cons: not responsible

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