Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Red Bluff Pet Resort
|
|
Review by:
citysearch c.
|
|
Review content:
I am the owner and doctor at Red Bluff Animal Hospital and I am sorry we didn't exceed your expectations Shoreline887. Your experience is the exception, not the norm You can check out more reviews by searching yahoo local. In fact, it was a client who disagreed with it so she brought this too my attention when they were looking for our web site.
As an explanation, and not an excuse, my other doctor was on vacation the first 2 weeks of June so I was by myself. Also, a technician, who was expected to come back after having a baby, chose to stay at home and I have another technician on vacation. To top it all off, I have had a severe outbreak of Parvo in this area and these patients require a lot of time. That being said, you did admit that you did not have to wait long to be seen.
We schedule routine health exams and vaccinations for 15 minutes. If your animal is sick, we schedule 30 minutes or even 45 minutes. If your pet requires more time, then we will make arrangements for you to drop off your pet so we can give them the time they require.
You said we are always crowded but have you ever wondered why? There must be a reason they keep coming back and obviously we failed to show you what that reason is.
We are constantly trying to improve. Where you greeted immediately upon arrival? Where you escorted into the exam room promptly? Did the technician pet your dog/cat before asking you a history? Did they draw blood and run any tests prior to getting the doctor? Did the doctor acknowledge your dog/cat and pet them. Did he seem genuinely interested in your pet? Did he ask you if there were any issues that needed to be addressed. Did he explain what he was looking at, ie. Ears look irritated, teeth appear healthy, Lymph nodes within normal range, etc. Did the doctor tell you what to expect after the vaccines? Did a technician hold your pet while you checked out and offered to carry them to your car for you? Was the receptionist pleasant?
I am not saying we did all these things, I am saying this is just some of what we are trained to do. I have a great staff and they are trained to do everything they are qualified to do so I can do on the doctor tasks.
Most people don't realize how expensive it is to run a Veterinary hospital. I can charge higher prices, I can sell you products you don't need, and I can run unnecessary test. Instead, I try to keep my cost as low as possible by seeing more patients. I believe in the quality time not the quantity time.
Once again, I fell short with you so I do hope you give me and my hospital another chance to demonstrate to you why we are busy and why our clients keep coming back.
Pros: I agree, it is service
Cons: I need a bigger facility with more doctors
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|