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Businiess name:  Charles Penzone Grand Salon
Review by:  citysearch c.
Review content: 
I had high expectations after reading the reviews but now I feel nothing but anger and depression because I look worse than before! I should not even have gone there at all! The ironic thing is that it was a Senior Director who cut my hair. I've had many better cuts than this for a lower price and from people with less experience. She did not explain to me about the new style she did for me and certainly did not tell me that I needed to use hairspray for the style (which I dislike). I kept telling her I don't like it this way and she kept insisting that it looks fine. When I came out, my friends did not even say a word about my hair meaning that they were embarrased to admit that it looks horrible. I am now very mad and will never ever return there.

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