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Businiess name:
Pietrasanta Restaurant
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Review by:
citysearch c.
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Review content:
Over 20 years ago a good friend told us about this restaurant. We loved it, and were faithful customers until about 2 years ago. This past summer we dined there and had a really bad time, but tonight for my Mother's birthday we decided to give them one more try. Never again! The food has become so, how should we say, ""...eh..."" What makes it unacceptable is the horrible service. Our waiter, Rava was no where to be found after he took our order. They served cold sliced rye bread as the bread basket with a strange maple butter. Maple butter and rye bread in an Italian restaurant??? What happened to the wonderful hot focaccia bread that they used to walk around with in a basket? Because we found maple infused butter on cold rye bread a strange prelude to what we thought was going to be a nice Italian dinner, we asked for olive oil in which to dip our rye bread. What was brought out to our table was plain old salad oil. 3 out of the 4 entrees were ""...OK..."" About what you might expect at ""OLIVE GARDEN."" My brother ordered Chicken Parmigiana with a side of spaghetti. What he got was Veal Parmigiana-served over a bed of mashed potatoes with mushy spaghetti. Starch overload! We couldn't get our waiter, Rava's attention. We finally got one of the bus boys to get him. By this time the rest of us had finished our meals. My brother was so frustrated that he did not want to start another meal while the rest of us were finished. Rava said he would mention it to the chef. Five minutes later, Rava came out with our check. He said nothing about what the chef said. We paid and left. We went else where for coffee and dessert. This is such a shame. Pietrasanta was one of our favorite places to eat. Now, I notice a lot of other reviews on this page (and other on-line restaurant reviews) saying the same thing--This used to be one great place, but is has gone down the tubes. Don't waste your money. Say good-bye and find another ""favorite place""...This one belongs to the ages.
Pros: Dark lighting so you can't see broken glass on the floor
Cons: So-So Food with terrible, indifferent service
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