Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Crate & Barrel
|
|
Review by:
citysearch c.
|
|
Review content:
We had mixed results w/ the furniture on our registry. All three pieces we chose ""Required Assembly"" to varying degrees and that is where the problems arose. The first piece, a dining room table, came in an enormous and very heavy box that barely squeaked into our apartment and would probably be a no-go for many NYC aptmts. Unfortunately, upon opening, it was damaged in transit, requiring phone calls to Crate n Barrel and rescheduling the takeaway and separate re-delivery. The second piece we ordered, a medium sized cabinet/wall unit, we discovered a defective piece halfway thru assembling it and had to call Crate n Barrel, coordinate delivery and take-away, and leave the unfinished piece in our 1-bdrm aptmt. Yet they sent the wrong replacement piece, requiring us to go thru the whole replacement process again. The final piece, a large china cabinet, was the most troublesome. Once again there were defective pieces, so they sent us a whole new one and told us to pick and choose. Yet the whole second shipment had small problems w/ lots of defective pieces and we ultimately decided to send it all back and find a new one elsewhere after spending several hours partially assembling it. The net-net of it is, we are happy w/ our table, we're content w/ our small cabinet which is not completely aligned but functional, and we gave up on the last piece after all the agita the 3 pieces combined caused us. Yet the whole process was very, very time-consuming despite, requiring alot of phone time and leaving work early several times for deliveries/re-deliveries. We did receive excellent customer service, but would never, ever purchase ""assembly-required"" furniture from Crate n Barrel.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|