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Businiess name:
Salon-Spa On The Boulevard
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Review by:
citysearch c.
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Review content:
I called and asked for a price and was told a certain sylist charged around $135 for all over color, and highlights with a haircut. I booked appt and showed up. He stated it would be $160. I showed him a picture of the all over color and what I wanted the highlights to look like. I told him I wanted a light brown with blonde highlights. While he was placing foil wraps I noticed he was only doing half of my hair and asked why and he stated that I didn't need all over and that it wasn't necessary because it would blend in. I thought he still needed to put in the all over color and again mentioned to him ""what about this dark color?"" Are you going to lighten it? He stated not to worry about it and that he knew what he was doing and asked me,"" I thought you knew something about toner."" I told him my daughter told me to make sure on the highlights that they use a toner. After he cut my hair and finished half my hair was reddish brown with hightlights but the other half that I mentioned to him twice was still black. I went home and really looked at it and called him and told him I liked the lightened part but he needed to fix it and do it right. He stated he would charge me $90 more. I went over with him the whole incident and he came down to $50. I don't feel I should have to pay 1/3 of a thousand dollars to have my hair done right!!. He should have done it right the first time. I had a picture and brought it to his attention twice during the processing! I put in a call the the owner and have not recieved a call back. Oh, he did also state that it didn't seem that he could make me happy and wasn't willing to do it for free??? One would thing that when you pay $160 for color, highlights, and a cut that it be done right the first time, acknowlege you messed up and correct it with the customer. If you correct your mistake she will do repeat business with touch-up every 4-6 weeks. My only recourse is my review and disputing my Visa credit card. Comments?
Cons: Sylist not willing to correct haircolor not done right the first time and wanted More money to correct his mistake.
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