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Businiess name:
General Photographic Resources
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Review by:
citysearch c.
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Review content:
I am the Director at Imagination Station Daycare in WV. I have never dealt with a company like this before, and I will be calling the Better Business Bureau to report their business practices. The photographer was extremely rude..to parents as well as myself. He did end up apologizing to me but he embarrassed me in front of parents at our center. The company cancelled twice before finally making it to our center. To compensate, they offered all of our parents free Christmas cards. We were guaranteed Christmas delivery...the photos came on Dec. 22....three days before Christmas. Impossible to send out the Christmas cards! But the worst part is that many parents purchased specially framed portraits for Christmas gifts...none of the framed photos came in. There was a tiny note that read,""framed photos will follow in 7-10 days"". Unbelievable! I have so my unhappy parents, which reflects badly on me. We were also entitled to $5.00 for each package that was viewed by a parent...haven't heard anything about that yet. And by the way....you will NEVER,NEVER get through to a real, live person on their phone lines. Don't even bother leaving a message, they won't call back!
Cons: Photographer, communication, etc. etc.
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