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Businiess name:
Video Only
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Review by:
citysearch c.
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Review content:
I purchased a 56 inch screen television from the Alderwood Mall store with a 3 year warranty. I was told that the lamp would go out after a few thousand hours of viewing and that the warranty would cover a new one within 3 years. The warranty cost me $200 which was less than what a new lamp would cost, so obviously I thought it was a good deal.
After 2 years, the lamp burned out and I was told by Video Only that they would not honor the warranty since the warranty company that Video Only used went out of business.
Video Only really pushed to sell me this warranty which they obviously made money on, but they told me there was nothing they would do.
VERY POOR CUSTOMER SERVICE. DON'T BUY FROM THEM AS THEY DON'T HONOR THEIR AGREEMENTS.
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