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Businiess name:
Setty Dental
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Review by:
citysearch c.
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Review content:
My family has been with Dr. Setty office in San Jose for five or six years now. Dr. Setty herself is very sweet and I have never had any problems with any of the work she had done for me. The people in her office have told me that she went back to school to become an Endodontics. Since she is gone the staff in her office had being changing very often and there were some issues with the way front desk have been operated. But all the issues that I brought up to the doctor who worked with me always were addressed in very professional and timely manner. I complained to my new dentist Dr. Manmeet Hothi D.D.S about pain and discomfort with a crown that was put in nine months ago by Dr.N.Roy (who I also like by the way). After Dr. Hothi talked to the office manager Cristina Cuenca, she came back with the response that they shall replace that crown with no charge. The pain is gone.\r
Dr. Hothi is always sensitive to my fear of injections and she does it so gentle that I don't always feel the needle. Once when I came for my appointment for a bridge there was a different doctor. Management had changed the doctors' schedule and they did not think to call the clients. (Again this is a front desk or other management problem.) I got upset and walked out of the office. As soon as I came home I received a phone call from Cristina, the office manager, who was very nice and apologetic. She said that they would accommodate any convenient time for me with Dr. Hothi.\r
They also have two new assistants Abby and Russell. They both are very friendly, attentive and seem know their field. Abby is always finds time to answer any questions and Russell has gentle sense of humor. In all my years going to Setty Dental, these are the best nurses who have been there.\r
I have read all the negative reviews and I don't have those feelings about Setty Dental. There were times when they were running late and I had to wait, but they were plenty of times when they were on schedule. They accept my HMO plan, and their prices are somewhat less than my previous dentist. I would give to the Dr.Hothi alone five stars, and to Abby and Russell also five stars.\r
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